Vista Serve3.27.0 - App Store

Take sales to the seats with Serve - your waitstaff’s advanced ordering app that makes them sales connoisseurs in a flash.

Serve is a mobile application dedicated to advanced food and beverage ordering. It takes the functionality of Point of Sale into the theatre itself for unbeatable restaurant dining experiences, with a simple, easy-to-use interface focused on easily driving sales. Serve was built in partnership with Vista customers, so you can be sure that it’s designed just right for you.

Version History Serve can now collect customer tax info when TaxRuleSystem is configured as BRAZIL.
Serve now displays all items configured in the POS Designer Profile pages.
3.27.2 of Serve Service is required. 3.27.0 Sep 17 Serve now supports Adyen Tap to Pay on iPhone, enabling contactless payments to be accepted directly on the device without the need for additional hardware. To enable this feature, please contact your Vista representative for configuration guidance.

A new Living check icon has also been added to provide clearer distinction between check types. To enable this feature, update the back-end application (Serve Service) to version 3.24.3 or above, update Vista Cinema to version 5.0.17, and set the BackOffice EnforceSecretKey system setting to YES.

Serve now supports the redemption of Miscellaneous Vouchers, streamlining operations and improving service efficiency. To use this feature, 5.0.17.11 or above of Sales Server, and 3.25.0 of Serve Service are required.

Fixed a bug when adding an item package configured in PriceBook. Serve now respects the QtyFreeInclFreeModifiers system setting. 3.25.3 Jun 24 Serve now supports split checks and item-level splitting, enabling more flexible payment options for shared orders. Translation improvements have been applied across the app to enhance clarity and consistency in supported languages. To enable these features, update the back-end application (Serve Service) to version 3.24.0. 3.24.0 09/01/2025 Serve now includes an updated TriPOS SDK (version 5.2.2), delivering enhanced security and improved compatibility with BBPOS Chipper 3X BT devices. 3.23.1 06/23/2025 Serve now supports taking in-seat pre-orders for future sessions. Additionally, checks now display a Hold icon to indicate which checks contain held items. To utilize this feature, please upgrade the back-end application (Serve Service) to version 3.23.0. 3.23.0 03/05/2025 Serve now supports the addition of tips during payment transactions. To utilize this feature, please upgrade the back-end application (Serve Service) to version 3.22.1 3.22.0 12/13/2024 Serve has a new app icon. Additionally, Serve now supports adding additional items to an existing check with Comps applied. To use this feature, upgrade the back-end application (Serve Service) to 3.21.1. 3.21.0 10/23/2024 We’ve resolved an issue in Serve that required multiple logins after the device was idle. 3.20.3 09/17/2024 We've added UI for expired loyalty member 3.20.2 07/18/2024 Serve now supports paying with Loyalty points. To use this feature, upgrade the back-end application (Serve Service) to 3.20.0 to match the new mobile-app version. 3.20.1 07/01/2024 We've updated Serve to improve device compatibility. 3.19.0 02/06/2024 We've updated Serve to fix an issue that causes Serve to be unable to connect to TriPOS chipper. 3.18.1 11/29/2023 We've updated the firmware for the BBPOS Chipper and iSMP4 payment devices and fixed stability issues around credit card authorisation. 3.18.0 11/20/2023 We've updated the firmware for the BBPOS Chipper and iSMP4 payment devices

Note:
The firmware update on your payment device may take around ten minutes to complete after logging in to Serve 3.17.19 04/13/2022 We've made the following enhancements:

You can now preconfigure or scan for a nearby chipper device from the payment settings
Serve now provides status notifications for connected payment devices
We've updated the firmware for the BBPOS Chipper and iSMP4 payment devices

Note:
This update is required for Serve to capture cards from Chipper devices from 1 January 2022
This update is not required for Serve to continue capturing cards from iSMP4 devices
The firmware update on your payment device may take around ten minutes to complete after logging in to Serve 3.17.18 03/06/2022 - User logging is now supported, improving error diagnosability and security.
- Bug fixes and performance improvements. 3.17.1 06/13/2021 - Gift Card payments are now supported (3.16+ backend)
- TriPOS SDK Version is now 1.62. This adds support for the BBPOS Chipper 2X and Ingenico Link 2500 devices
- Selling limits (86) have been extended to include modifiers
- Bug fixes and performance improvements 3.16.1 02/15/2021 - We’ve made some changes to how Serve handles card payments. It’s now faster to complete payments and an issue that was causing Serve to crash during receipt printing has been resolved. 3.14.4 07/27/2020 - If your business is using Vista Cinema, version 5.0.7, you can now split checks in Serve. When enabled, you can split ordered items based on allocated seats. It’s easy to add new items or move items between split checks. You can also assign different credit cards to each split.
- If your business is using Vista Cinema, version 5.0.8, you can now enable manual hold and fire options. You can choose to add only manual fire, or to add both manual hold and fire options.
- Serve now supports Loyalty-exclusive discounts and member-only items.
- You can also apply Loyalty recognitions set up with a Price Type of None.
- We’ve made it possible for waitstaff to add manual discounts according to their user group permissions.
- Your waitstaff can now apply a filter so that only their checks are visible in Serve. This functionality is based on a user’s security permissions.
- You can now configure your workstation or table layout profiles to limit what screens are available in Serve. If you have both dine-in and traditional screens at your site, you can hide all screens where service isn’t required.
- We’ve added extra messaging to remind users to keep Serve open during payment flows.
- We’ve refreshed the look and feel of the sign-in screen.
- We’ve also fixed a few minor performance issues. 3.14.3 07/05/2020 - We’ve enhanced Serve’s integration with Loyalty so waitstaff can provide more personalised service. When you add a member to a check, you’ll now see their points balance, their number of visits in the last 6 months, and their average spend band as configured in the system settings.
- You can now add or remove members from checks at any time, provided they haven’t already redeemed rewards.
- We’ve made Serve more intuitive – if an item only has one modifier then Serve will skip straight to the modifier options.
- If your business is using Vista Cinema, version 5.0.6, independently routed modifiers are now supported on Serve.
- Your waitstaff can now search for items, saving valuable time during training or for less common requests.
- We’ve made Serve’s connection settings more robust. You now need a manager’s approval to change this configuration.
- We’ve enhanced our logging capabilities for payment failures.
- We’ve upgraded our iOS/TriPOS SDK integration to version 1.6.
- We’ve fixed an issue so that you no longer lose partial payments when adding additional items to a check. To implement this fix, upgrade to Sales Server 5.0.5.14 (or later) or 5.0.6.3 (or later). We still support earlier versions of Sales Server, but you won’t be able to add additional items to checks that have partial payments.
- We’ve also fixed a few minor performance issues. 3.12.2 03/23/2020 - Bug fixes, payment SDK upgrade and other performance enhancements 3.10.3 01/13/2020 •Serve now supports adding Loyalty members to a check by scanning a Loyalty barcode using your device's camera—this provides a fast and secure way to add a member to a check.
•We've also enhanced the pricing breakdown on the cart screen, allowing waitstaff to better understand how an order total is calculated.
•We've fixed an issue that stopped you adding a Loyalty member to a check for a seat that they had bought, as well as several other minor issues. 3.10.2 12/02/2019 · Serve now supports item packages, allowing you to sell combos and meal deals straight from the app!
· Now, surcharges are automatically applied when a check is created. These are configured in Back Office.
· We’ve also added an analytics package to Serve, providing us with a way to collect valuable crash and error data. This data will help us to improve your app experience and troubleshoot any issues.
· Serve allows additional Back Office tax rule configurations.
· We have also fixed up a few minor issues, improving Serve’s performance around screen loading times. 3.8.0 10/30/2019 What’s new:

- If your business is using Vista Cinema, version 5.0.5, deal-type promotions are now available on Serve! When waitstaff add items to an order that is part of a deal, the deal will automatically be applied. Your guest’s savings will also be displayed on Serve.
- Your waitstaff can now add Loyalty members to checks using a guest’s name, email, phone number, or Loyalty card number.
- Serve supports partial payments. When it’s time to settle the bill, guests that are part of a group can split the payment between themselves and opt to pay for as much of the check as they’d like. This feature supports all current payment methods.
- Serve also supports user number-only sign in when a Serve workstation is authorised through Workstation Binding.
- Serve’s integration with Staff Clock ensures your waitstaff are clocked on to their shift before signing into Serve.
- We’ve also fixed up a few minor issues to streamline the order process. 3.6.6 09/15/2019 • Now, Serve supports table layouts. We’ve adapted the interface you’re familiar with from POS, simplifying it and giving you the ability to create checks for tables. You can also group tables together under one check using table linking.
• You now have the option to choose how checks are filtered and displayed on Serve. You can now choose whether your waitstaff see everyone’s checks or just their own.
• We've also fixed a few minor issues that affected item configuration and payment settings:
- Now, a message prompts you to check if your cinema has created child items and configured them to Allow Remote Sales.
- Payment settings that have already been confirmed are retained after an upgrade. 3.4.1 06/24/2019